Asim Sinha: The Right Strategy and Solutions to Implement Industry 4.0 in India

Before we start, I have a few questions for my readers: Are we going to our customers and seeing how much they are comfortable or satisfied with our recently completed projects? Are they facing any challenges on these projects? The reason I ask is because I have worked for many years as an end user, and I can say that I have not seen any vendor come to me for this purpose. Of course, they come to me to see if any new projects are in the pipeline. What exactly is going wrong? We should always think about our customers first, because if the customers are happy, we as vendors are happy, and we should treat projects like our children and take care of them.